Refund Policy

Last Updated: 19.01.2026

At RestaurantBillGenerator.com ("we", "our", "us"), users can purchase credits to download bills and use certain features. This Refund Policy explains how we handle refunds for credit purchases and other digital services.

1. Credits and Digital Services

Credits are a digital balance used to download bills or access credit-based features. Credits are not cash, are non-transferable, and have no cash value.

2. Refund Eligibility

Because credits are a digital good, purchases are generally non-refundable once issued. Refunds may be considered only in the following situations:

• Duplicate or accidental charge (with proof of transaction)
• Failed delivery of credits after successful payment (no credits received)
• Billing errors caused by our system

Refund requests must be submitted within 7 days of the transaction and include payment proof and your account email/UID.

3. Non-Refundable Scenarios

• Credits already delivered to your account
• Credits used to download bills or access features
• Change of mind after purchase
• Issues caused by third-party payment providers outside our control

4. Third-Party Advertisements

Our website may display:

• Google Ads
• Third-party advertisements
• Affiliate links

Viewing or clicking ads does not involve any payment to us.

We are not responsible for:

• Purchases made through external links
• Claims made by advertisers
• Refund requests related to third-party websites

For any purchase made externally, you must contact the third-party company directly.

5. Technical Issues

If you experience a technical issue with:

• Credits not appearing after payment
• Downloading a file after credits were deducted
• Accessing a credit-based feature

contact us at [email protected]. We will review and, if applicable, restore credits instead of issuing cash refunds.

6. Changes to This Policy

We may update or modify this Refund Policy at any time.

Changes will be posted on this page with an updated "Last Updated" date.

7. Contact Us